Pochtoy.com: News

9 September 2026

Temporary suspension of shipments under the "Economy" tariff

Due to temporary changes in the processing of transit cargo at Berlin airport, shipments of parcels under the "Economy" tariff are temporarily suspended. The restriction applies only to the "Economy" tariff. Shipments under all other tariffs are carried out as usual. The changes are temporary in nature. We are in contact with our logistics partners and are monitoring the situation. As soon as cargo processing is resumed in standard mode, we will immediately inform about this and resume shipments under the "Economy" tariff. Thank you for your understanding!

2 September 2026

The warehouse will be closed on 7 September

On Monday, September 7, our warehouse will be closed due to Labor Day — a federal holiday in the USA. On this day, the receipt, processing, and dispatch of packages from the warehouse will not be carried out. Already on Tuesday, September 8, the warehouse will return to normal operation. Please take this information into account when planning shipments.

31 August 2026

Delivery news and important shopping finds

🪽The fastest batch of the week - CDEK 20.08, delivered in 9 days! ✔️Batches of parcels shipped from the warehouse last week: CDEK: 27.08, 25.08, 24.08 RU: 27.08 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 20.08 RU: 20.08 📌Numbers are the shipping date 📌 Letters are the tariff code: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom) Important shopping topics: Sneaker guide for the start of autumn: all the new releases from your favorite brands What the new iPhones will be like and when you can order a fresh Mac Mini How we improved and sped up support by adding AI to help

26 August 2026

How operators and AI working together sped up Pochtoy.com customer support

Pochtoy.com support has gone through a major transformation: most customers now get complete information about their parcels on the same day they write in. And there is still a real person behind every decision, not a generator of automatic messages. Under the old setup, a support specialist spent the lion's share of their time digging through systems by hand. Answering a single question meant checking the account credits, the seller's invoices, warehouse photos of the parcel and courier statuses one by one. That took hours, so the conversation often dragged on to the next day. What happens now when you send a request We handed the collection of the initial information over to artificial intelligence: The moment a ticket is created, the system instantly pulls up the whole history: from balance movements to warehouse photos of the labelling and the tracking status. The employee sees a ready-made file: what the problem is, links to the original sources and a draft reply with a plan of action. All the specialist has to do is assess the situation, adjust the wording if needed and send the message. Human control comes first The AI does not talk to users directly.

24 August 2026

Delivery news for August 24

The fastest batch - CDEK 11.08, delivered in 7 days! ✔️Shipments sent from the warehouse last week: CDEK: 20.08, 18.08 RU: 20.08 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 13.08, 11.08 RU: 13.08 📌Numbers are the shipment date 📌 Letters indicate the tariff: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom)

17 August 2026

Delivery news for 17.08

🪽The fastest batch of the week - CDEK 04.08, delivered in 9 days! ✔️Batches of packages sent from the warehouse last week: CDEK: 13.08, 11.08 RU: 13.08 ✔️Arrived in the destination country, going out for delivery, or already delivered: CDEK: 06.08 RU: 06.08 📌The numbers are the shipping date 📌 The letters are the tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

11 August 2026

You will need to pay 5% instead of 15% for exceeding the duty-free limit

Good news for everyone who regularly orders goods from American stores. In the countries of the Eurasian Economic Union, which includes Russia, a new framework for regulating international e-commerce will take effect on January 1, 2027. The main change is that the customs duty rate on imported purchases will be reduced threefold. The new rules were officially announced by the Eurasian Economic Commission. Key provisions of the new rules Below are the key points you need to know when planning overseas purchases in 2027. Duty-free threshold. It will remain at the current level - 200 euros per purchase. All parcels cheaper than this amount are exempt from customs fees. The threshold is fixed for at least two years with the possibility of adjustment in the future. Duty rate. It will be reduced from 15% to 5% of the amount exceeding the duty-free threshold. The minimum level is 1 euro per kilogram of shipment weight. Removal of the weight limit. The current restriction of 31 kilograms per parcel for personal use will be abolished under the new international e-commerce framework. Declaration processing. E-commerce operators will handle interaction with customs authorities. Buyers will...

10 August 2026

Delivery news for August 10

✔️Batches of parcels sent from the warehouse last week: CDEK: 06.08, 04.08 RU: 06.08 ✔️Arrived in the destination country, out for delivery, or already delivered: CDEK: 30.07, 28.07 RU: 30.07 📌The numbers are the shipping date 📌 The letters are the tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

3 August 2026

Delivery news for August 3

✔️Batches of packages shipped from the warehouse last week: CDEK: 30.07, 28.07 RU: 30.07 ✔️Have arrived in the destination country, are out for delivery, or have already been delivered: CDEK: 23.07 RU: 23.07 📌The numbers are the shipping date 📌 The letters are the tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

27 July 2026

Delivery news for July 27

✔️Shipments sent from the warehouse last week: CDEK: 23.07. 21.07, RU: 24.07, 23.07 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 14.07 RU: 16.07,14.07 📌Numbers are the shipping date 📌 Letters are the tariff designation: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery with the participation of Russian Post (tariff Econom)

20 July 2026

Shipping updates for July 20

🚀 The fastest batch - CDEK 07.07, delivered in just 10 days! ✔️Batches of packages shipped from the warehouse last week: CDEK: 16.07. 14.07 RU: 16.07 ✔️Arrived in the destination country, going out for delivery, or already delivered: CDEK: 09.07, 07.07 RU: 02.07 📌The numbers are the shipping date 📌 The letters are the tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

13 July 2026

Delivery News for July 13

✔️Batches of parcels sent from the warehouse last week: CDEK: 09.07, 07.07 RU: 09.07 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 02.07, 30.06 RU: 02.07 📌Numbers - shipment date 📌 Letters - tariff designation: CDEK – Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo tariffs RU – delivery involving Russian Post (Econom tariff)

10 July 2026

Discounts up to 75% at summer and semi-annual brand sales in the US

Discounts up to 75%: US online stores are running big summer and mid-year sales. It's a hot time to buy not only summer items that you can wear this season, since delivery takes just 5-10 days. Right now is a great opportunity to refresh your fall-winter wardrobe with branded items at the best prices! Follow the link - you'll find the biggest discounts and most popular items there. Use the promo code for free assisted purchase: GETITNOW.

6 July 2026

Delivery News for July 6

🚀The fastest batch - CDEK 25.06, delivered in just 8 days! ✔️Batches of parcels shipped from the warehouse last week: CDEK: 02.07, 30.06 RU: 02.07 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 30.06, 25.06 RU: 25.06 📌Numbers are the shipping date 📌 Letters indicate the tariff: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery involving Russian Post (tariff Econom)

30 June 2026

We are extending the validity period of the delivery promotions!

Great news: Pochtoy.com extends delivery promotions until January 31, 2027! iHerb delivery from $9.99 Sneakers from the USA for $19.99 Jeans from the USA for $19.99 This is a perfect opportunity to buy quality branded goods at discounts in the USA and deliver them home at the most favorable prices. Subscribe to our Telegram channel - all discounts and news about promotions are published there first!

29 June 2026

Delivery news for June 29

✔️Shipped from the warehouse last week parcels batches: CDEK: 25.06, 23.06 RU: 25.06 ✔️In transit CDEK:18.06 RU: 18.06 ✔️Arrived in the destination country, going out for delivery or already delivered: CDEK: 16.06 📌Numbers are the shipment date 📌 Letters are the tariff designation: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery involving Russian Post (tariff Econom)

23 June 2026

Amazon Prime Day: up to -70% on the biggest summer sale

Amazon Prime Day has started - the biggest sale of the summer with discounts up to 70%! Discounts will last from June 23 to 26 inclusive. What’s worth buying? Do you need a Prime account and can it be activated for free? What products and brands are on sale? All answers to questions, popular products and life hacks we have collected via the link - go and make your best purchases! With the promo code GETITNOW, the purchase from Amazon will be free.

22 June 2026

Delivery News for June 22

Fastest shipment of the week - CDEK 09.06, delivered in 11 days! ✔️Shipped from the warehouse last week batches of parcels: CDEK: 16.06, 18.06 RU: 18.06 ✔️In transit CDEK: 11.06, RU: 11.06 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 09.06 📌Numbers - this is the shipment date 📌 Letters - tariff designation: CDEK – tariffs Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – delivery involving Russian Post (tariff Econom) Data recovery information If you filled out the recovery form and any clarifications are required, please note - in your personal account next to the "Data recovery" tab a red button will be lit; please click it and respond to the request.

16 June 2026

Delivery and Data Recovery News

Новости доставки ✔️Отправлены со склада на прошлой неделе партии посылок: CDEK: 11.06, 09.06, RU: 11.06 📌Цифры - это дата отправки 📌 Буквы - обозначение тарифа: CDEK – тарифы Superfast, Fastbox, Express, CDEK BY One, CDEK BY Combo, CDEK KZ One, CDEK KZ Combo RU – доставка с участием Почты России (тариф Econom) Информация по восстановлению данных Если вы попали в число пользователей, у которых пока еще не восстановились данные после сбоя, пожалуйста, воспользуйтесь функцией массовой сверки. Как сверить данные: Перейдите на страницу “Восстановление данных”. Если в вашем аккаунте эта страница отсутствует, значит, все данные уже восстановлены, ничего делать не требуется. Проверьте, пожалуйста, всю информацию на странице “Восстановление данных”.Туда мы загрузили сведения, которые вы прислали нам через форму или тикеты. Если чего-то не хватает или написано неточно - поправьте прямо на странице. Если вы пока не заполняли форму, сделать это можно будет прямо на странице, отдельный тикет создавать не требуется. После вашей проверки мы сверим данные с нашими записями и восстановим баланс, заказы и посылки. Вопросы компенсации...

11 May 2026

News about parcel shipments for May 11

🚀 The fastest batch of this week CDEK 28.04 - delivered in 10 days. ✔️Shipped from the warehouse last week: CDEK: 07.05, 05.05 RU: 07.05 ✔️In transit: UN: 30.04 RU: 30.04 ✔️Arrived in the destination country, out for delivery or already delivered: CDEK: 28.04 RU: 30.04 UN: 30.04 From 07.05 shipping with the Universal tariff is temporarily suspended - work is underway to restart the route, they are planned to be completed within a couple of weeks. We apologize for the temporary inconvenience. If your package has already been sent with Universal - small delays in transit are possible. If the package is packed for delivery but hasn't left yet - it will wait for the nearest shipment. For new packages, if possible, choose the Econom tariff — it goes on the regular schedule. If you're not in a hurry - please wait until shipments with the desired tariff resume. The big sale continues for Mother's Day in the USA. Discounts on the best brands reach 75%. Follow the link, to see stores with the best sales and discounted items. 📌Numbers are the shipment date of the batch from the warehouse 📌 Letters - tariff designation: UN – Universal delivery tariff CDEK...